Workforce Upskilling, with a Particular Focus on Medical Assistants, Community Health Workers, and Doulas

Team-based care is one of the core tenets of FQHCs wherein patient care needs are addressed as coordinated efforts among multiple members of a team, which enables healthcare providers and care team members to function at the top of their licensure and subsequently, improve the comprehensiveness, coordination, efficiency, effectiveness, and value of are, as well as the satisfaction of patients and healthcare team members.

Multiple factors, such as the chronic healthcare workforce shortage and need to further diversify the healthcare workforce, have contributed to the recognition of the importance of ancillary professionals including medical assistants (MAs), community health workers (CHWs), and doulas.

The Weitzman Institute, in alignment with its parent company, the Moses/Weitzman Health System, has long understood the great value and importance of ancillary professionals, through its various upskilling education efforts specifically geared towards MAs and CHWs, to support this segment of the workforce in enhancing their performance and competencies, and also setting them up for professional advancement within the field.

The Weitzman policy arm has increasingly
published in high-impact policy journals, including Health Affairs, and provided policy recommendations for supporting ancillary professionals, and looks to build on these efforts by providing thought leadership on upskilling, including related topics such as scope of practice, reimbursement models, training and certification, and workforce recruitment and retention, as it relates to ancillary professionals.